cPanel link not working, Cpanel page does not load

[preetham]

I can view my domain but i'm not able to connect to cPanel. I'm getting "connection timeout" message whenever i try to connect to cPanel.
when I connect through ftp I get the following error
"can't establish connection --> ftp.windowshopping.x10hosting.com:21 @ Wed Mar 26 11:55:45 2008 (10054-38)
An existing connection was forcibly closed by the remote host. "

username : preetham
http://windowshopping.x10hosting.com

 

[Fedlerner]

That's rare.
Please try to login now.

To login to FTP you should use:
-Host: windowshopping.x10hosting.com
-Port: 21
-Username: preetham
-Password: SAME AS CPANEL.

 

[preetham]

Still I get the same error

Resolving windowshopping.x10hosting.com...
Connect socket #736 to 67.228.167.204, port 21...

Can't establish connection --> windowshopping.x10hosting.com:21 @ Wed Mar 26 17:19:41 2008 (10054-38)
An existing connection was forcibly closed by the remote host.

Yesterday evening in my organization they have installed a hardware firewall, and I am facing this problem from this morning. Do u think that this is happening because of the firewall. If so how can I by pass it...

 

[GamingX]

It might be due to the firewall, do you notice any other sites being blocked? And try connecting through a proxy.

 

[preetham]

few sites are being blocked, but *.x10hosting.com is not blocked. Ok I will try to connect through proxy

 

[Fedlerner]

They might be blocking port 2082 (which is the one cPanel uses). Port 21 is the one for FTP.

Have you been able to login?

 

[preetham]

Yes, they have blocked port 2082. Login page itself is not showing up!
In my case, is there any other way of connecting or logging in to the system..?

 

[Corey]

The only way to login to cPanel right now is port 2082

-Corey

 

[preetham]

ok. Thank you very much for your support.

 

[Fedlerner]

Feel free to re-open this thread if you need further assistance.