cPanel log in and "Server Not Found" message

[chr15ras]

This is a follow-up to the last support ticket I opened up. I checked with my domain registrar and it is up to date. I looked my doman (exlibrisbullmastiffs.com) on whois and was able to see immediately that it is registered to me (see below). The name server, as you can see, is pointing to the proper places (ns1.x10hosting.com).

I changed my password and am still unable to login to my cPanel. So I still have these two issues -- my website still says "Server not found" and I can't log into my cPanel.

Thanks,
Christine Rasmussen

Domain Name.......... exlibrisbullmastiffs.com
Creation Date........ 2002-04-03
Registration Date.... 2002-04-03
Expiry Date.......... 2011-04-03
Organisation Name.... Chris Rasmussen
Organisation Address. 910 Glaizewood Ct.
Organisation Address.
Organisation Address. Takoma Park
Organisation Address. 20912
Organisation Address. MD
Organisation Address. UNITED STATES

Admin Name........... Chris Rasmussen
Admin Address........ 910 Glaizewood Ct.
Admin Address........
Admin Address........ Takoma Park
Admin Address........ 20912
Admin Address........ MD
Admin Address........ UNITED STATES
Admin Email..........
Admin Phone.......... 202-334-2022
Admin Fax............

Tech Name............ YahooDomains Techcontact
Tech Address......... 701 First Ave.
Tech Address.........
Tech Address......... Sunnyvale
Tech Address......... 94089
Tech Address......... CA
Tech Address......... UNITED STATES
Tech Email...........
Tech Phone........... +1.4089162124
Tech Fax.............
Name Server.......... ns1.x10hosting.com
Name Server.......... ns2.x10hosting.com

 

[Anna]

Hello,

I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations.

I'll close this ticket, you can re-open it by clicking "Administrative" if the account is not back in working order in 24 hours.