CPanel Login Failure

[lymengslmclmc59]

I can't login cPanel! It's keeping saying that Login Attempt Failed! So I request to give me a new username and password in order to continue hosting. Thanks!

 

[descalzo]

You can log on to the Account Management System https://x10hosting.com/control/login.php using your Forum account username and password.

Once there you can see your cPanel username and reset your password (it resets both Forum and cPanel passwords at the same time). When they ask for your password, they mean your current Forum password.

 

[lymengslmclmc59]

so is the username of Cpanel and Forum the same?

 

[descalzo]

In your case, no. You will see yours when you login to the Account Management System.

 

[lymengslmclmc59]

What i see is this!
Forum Account active username lymengslmclmc59 » Visit
Free Hosting active username lymengs » View Details


So which one?

 

[descalzo]

The Free Hosting one is your cPanel username.

 

[lymengslmclmc59]

It still keeps saying Login Attempt Failed! I don't know why.
I tried all even change password twice! but still can't login to CPanel!