cPanel Login is not working

[globalm6]

I just created a free account, but can't log in to cPanel with the password I supplied while signing up. Any suggestions?

 

[Dead-i]

Hi,

That doesn't sound right; what error message are you receiving? Are you definitely signing in at https://x10hosting.com/sso/login/?

Thank you,

 

[globalm6]

Yep.

 

[globalm6]

FTP access with the username and account password also does not pass.

 

[Dead-i]

Hi,

Do you see this error message after clicking the blue "Open cPanel" button?

Thank you,

 

[globalm6]

I did, but support reset my account and now I can get to the cPanel. Thanks for your help.

 

[Dead-i]

Hi,

I have made a change to your account that may fix this. Please could you try signing out of x10Hosting, and logging in again?

https://x10hosting.com/sso/login

Thank you,