Cpanel login link doesn't open

[ujwols]

Hi All,
After logging into x10hosting account when I click "Login to Cpanel" button , it tries to open a new page https://fris.x10hosting.com:2083/login/ but this page fails to open with error "Firefox can't establish a connection to the server at fris.x10hosting.com:2083." . Somebody help. I have not been able to access my site for quite sometime.

Regards,
Ujwol Shrestha

 

[descalzo]

Please read:

http://x10hosting.com/forums/free-h...gin-attempt-failed-fris-users.html#post718599

 

[ujwols]

This post did help to get to my cpanel login account :

http://everestmountholiday.com.np:2082/ , but when I try to login it always fails with error Login Attempt Failed!

I tried changing my cpanel password but with no luck ..Please help

 

[gomarc]

Hi ujwols,

The post that descalzo makes reference to addresses this issue. Have you sent a PM (private message) to the account manager to reset your password?

 

[ujwols]

I couldn't send PM to the author of post as I dont' have access but I did leave him a message in his wall ..Not sure if he would get a chance to look at it ..I am having hard time figuring this out...

 

[gomarc]

You are doing great. I’m sure he will see your request. Did you make a reference to this post?

About your PM, I thought that after 5 posts you would have access to them, I guess it’s some bug that will be fixed soon.

Hope you get a working password soon.

 

[xav0989]

You will be able to reset your password through the Account Management Panel once the backend is synced with WHM. This will happen over the next 24 hours. Until then, you may open another support thread if another problem arises.