cPanel password not updated

Discussion in 'Free Hosting' started by themonex, Jun 7, 2011.

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  1. themonex

    themonex New Member

  2. stpvoice

    stpvoice Community Support Rep Community Support

    Hello,

    The FTP password would be changed with your cPanel password. Other FTP accounts can be changed from cPanel.
    It can take a bit longer for cPanel changes to go through as it's a different system to the account panel etc. Give it a couple of hours and see if it changes.

    Thanks.
  3. themonex

    themonex New Member

    Hey
    It been over 24 hours since the update process started and the password still haven't changed.
  4. stpvoice

    stpvoice Community Support Rep Community Support

    Hello,

    Please log into the account panel, click "Hosting" in the header bar, then click the "Login to cPanel" button.

    Thanks.
  5. themonex

    themonex New Member

    It fails to login, but I can login with the old password
  6. stpvoice

    stpvoice Community Support Rep Community Support

    Hmm. Try going through the change process again. Remember maximum 8 characters alphanumeric.
  7. themonex

    themonex New Member

    ahh, I have used a 10 char. password, I try change to a 8 char.
    Thanks
  8. stpvoice

    stpvoice Community Support Rep Community Support

    Actually, it's usernames that are 8 characters, not passwords. Sorry about the confusion.
    Even so, try changing it again.
  9. themonex

    themonex New Member

    It still haven't changed
  10. themonex

    themonex New Member

    I have tried updating the password for the third time at least, but still no luck... I think there is some kind of bug. What can I do?
  11. themonex

    themonex New Member

    Do somebody know another way to change the password, a script, config file, or backdoor to cpanel?
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