cPanel password won't update

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renr3n

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Hi,

I tried to change my password. It says my client and forum password has been updated and hosting account password is not yet updated. I received an email after that. But when I look at Hosting-->Open Actions, it says error. I tried to click "Resubmit" but it's still says error. I can't login to cPanel using the new password. I need help. Thanks.
 

calistoy

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How long ago did you submit the password update?
 

calistoy

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Does it still say error right now? If you haven't canceled the action, then try and wait for it to go through. If it's not completed by tomorrow, then let us know. For me, when I changed passwords, the account panel and forum changed right away, but the cPanel takes longer and it was a whole day for me.
 

renr3n

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Does that mean the error message is just normal and have to wait 24 hours for it to take effect?
 

renr3n

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I think I have tried it twice and I still can't login to my cPanel. What is wrong? Why won't the password automatically update?
 

renr3n

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Can't the staff help me with this? It's been a week I still can't login to my cPanel.
 
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