cPanel password

[yemeth]

Hello,
I tried to login to my cPanel with the same password as I use to login to the x10Hosting account but it did not work... Is this the same password for both cPanel and x10Hosting account ?
If not, I guess I forget the cPanel password and I did not find anyway to change it. So I would like you to give me the opportunity to change my cPanel password.
If both password are the same, there is probably a problem with my account...
Thank you to resolve my request.

 

[vishal]

You can change your password in your account Panel. http://x10hosting.com/control/login.php

 

[techairlines]

Username and password is not the same for the cPanel and account panel. You can change your cPAnel password in your Account Panel at http://x10hosting.com/control

Log in here with the same info you used to log onto the forums.

 

[Zubair]

Hello,
I tried to login to my cPanel with the same password as I use to login to the x10Hosting account but it did not work... Is this the same password for both cPanel and x10Hosting account ?
If not, I guess I forget the cPanel password and I did not find anyway to change it. So I would like you to give me the opportunity to change my cPanel password.
If both password are the same, there is probably a problem with my account...
Thank you to resolve my request.

Login to http://x10hosting.com/control/login.php with forums username and password.
then Click on hosting menu ----> Update password. There you can change your cPanel password.

Note: Passwords for your client account, cPanel, and forums will become same after resetting password.

 

[yemeth]

Thank you all for answer so quickly.
So I did the update of my password as you said and I had the confirmation message for the client account and forum. The hosting account update is indicated as processing. But a few time later I get this report in my "open actions" panel :

Hosting Password Update submitted March 30 at 6:19 pm
action status Error
information Update to your hosting account password.
result A system error occurred while processing this action.
Error Code: E7942548

I tried to resubmit the action several times but the error message systematically appears...and my cPanel is still unattainable.

Thank you for your answers.

 

[yemeth]

Ok, sorry for these posts. I found an answer, this is probably due to the server migration...