cPanel problem, account panel problem, ....

[psaxelby]

Hi,
I seem to have multiple problems here.

I set my account up a month ago. Initially I could get everywhere. I set up one of my domains and it worked fine.

A week ago I tried to get to set up another domain and when I tried to follow the same link to cPanel ( http://saxelby.exofire.net:2082 ) I get a 404 type error.
If I try to go to the domain I set up ( www.saxarilla.com ), which I could visit before, I get the same page error.

If I try to go to the account management panel ( http://x10hosting.com/account ) I get a message telling me
"... In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account."

For one thing I am supposed to have an ad-free hosting account, and for another, if I enter my username for these forums (psaxelby) I get told that that username doesn't exist (although I'm logged in with it here).

I was looking in the forum & saw someone else having the same problem, tried to reply to the post & got a message telling me I can't reply, even though I was looking at a box that told me I could reply.

Please help sort these problems - I can't do anything with my domains at the moment & that's... bad.... very bad...

Paul

 

[Chris73]

I do not see an account linked. That tells me that it was probably terminated.

If you have not logged into the x10hosting forums for 2 weeks. The account goes into an "Inactivity" suspension.
You the have about 10 days to request that the suspension be lifted. Failing to do so the account automatically gets terminated.
If this is the case you then can use this link http://x10hosting.com/logout and resign up for another account.