cPanel Site certificate issue

[rahulr9255]

Hi
I am a user of x10 free hosting service. My account details:

• Package: adfree-infinity
• Hosting Server: lotus

When I try to acccess my control panel from the following link:
https://lotus.x10hosting.com:2083/
the browser is warning me that the identity of the website cannot be verified and that the certificate of the server cannot be trusted. IE9 is recommending that I close the website instead of continuing. The same applies for chrome. This link was send to my mail after I created and verified my account.
Please let me know what is the issue and how it can be resolved. Hoping to get a reply soon.

Thanks
Rahul

 

[xav0989]

The issue is caused by the Windows Certificate store not trusting the Certificate Authority we use in all it's versions. You need to manually confirm the security exception.

 

[rahulr9255]

Hi

Thank you very much for the immediate response. I wanted to confirm that the link was authentic. I will add the exception from now on.

Regards
Rahul