cPanel username

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PacersForever

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In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account.
Please enter your cPanel username below, you will receive an E-mail with further instructions. Be sure to have the same E-mail address registered with your cPanel account that your forum account has!

I entered my cpanel user name (pacersforever) and it says
An Error Has Occurred
The hosting username you specified does not exist.
 

TechAsh

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cPanel usernames are limited to 8 characters. So "pacersforever" is not your cPanel username.
Your username will be listed in one of the E-Mails your received when you signed up.
 
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TechAsh

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Make sure you check your SPAM folders. You should of have received one E-Mail saying that your account is in the queue, then one a bit later saying that your account has been created.

Which plan did you sign up for? Ad-Free or Ad-Enhanced? Also what sub-domain did you choose?
I may be able to find your hosting account if you provide these details.
 

TechAsh

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I meant what did you choose to go in front of the .x10hosting.com bit.
 

TechAsh

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I can't find your account, so I don't think it has been created.
Please check that your have received the E-Mails like I said in a previous post.

TechAsh said:
Make sure you check your SPAM folders. You should of have received one E-Mail saying that your account is in the queue, then one a bit later saying that your account has been created.
 

PacersForever

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I've got got two e-mails

First one with subject
{Spam?} x10Hosting - Ad-Free Hosting Account Confirmation saying

Thank you for signing up with x10Hosting! You are almost done with the signup process. Please click the link below to confirm your signup and email address.

http://x10hosting.com/confirmAccount/2e31c50c6a


If you did not request this email, please ignore it.

the second one's subject was {Spam?} x10Hosting - Hosting Account Confirmation
saying
Thank you for signing up with x10Hosting! You are almost done with the signup process. Please click the link below to confirm your signup and email address.

http://x10hosting.com/confirmAccount/2e31c50c6a


If you did not request this email, please ignore it.
 

Jarryd

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Topic closed, if you have any more issues please re-open this topic.
 
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