cPanel won't load

[sprinter]

I have the ability to access cPanel and login.. however the home cPanel page never loads...


Server Load

20.16

Apache HTTP

Online

MySQL

Online

Exim

Online

cPanel

Online

FTP

Online

DNS

Offline

 

[Russ]

Are you able to login now?

 

[sprinter]

yes, it is working now.

however, i need to ask a favor. will an administrator please delete the sites folder within my public_html directory? thanks

 

[DefecTalisman]

This is something you can do yourself either through "File manager" in cpanel or a FTP client such as FileZilla.

 

[sprinter]

lol, i know how to delete the folder. there is a problem with it, however, and it will not delete. It happens sometimes on shared hosting.... that is why I asked.

 

[Fedlerner]

Directory public_html/sites deleted.

Feel free to re-open this thread if you need further assistance.

 

[sprinter]

I cannot delete public_html/sites or public_html/images...please do so for me.

Thanks.

 

[GamingX]

Set the folder permissions to 755 and also the permissions inside the folder to 755 and then try deleting them.

 

[Christopher]

If this is still a problem, use the legacy file manager.