Creating Support Ticket Error!

[sunveer]

When I clicked on 'Create Ticket' in my account portal, I encountered the following message :

Fatal error: Class 'x10Kayako' not found in /home/corey/public_html/portal/inc/pages/support-newrequest.inc.php on line 52

I am on Lotus Server.

 

[george21]

Try now. I just made a ticket and it worked fine.

 

[sunveer]

Yes, it is solved now. Also mentioned in News & Announcements Section.

 

[cwilkinson199878]

check status.x10hosting.com first to see if your error is listed there or not.