Custom domain name points to x10hosting home page not my own home page

[joseph.goldberg72]

I recently changed the nameservers to the correct ones and also changed my main domain from within x10hosting.com\account. Now however, when I type my domain name "www.josephandmolly.com" it goes to the x10homepage rather than to my index.html page which was previously located at josephandmolly.x10hosting.com.

I spoke with calistoy on chat for awhile and he or she was unable to help me identify the problem. Any help would be greatly appreciated! Thank you!!!

 

[zapzack]

The domain was probably not parked correctly. Have you tried changing it back to josephandmolly.x10hosting.com and then to josephandmolly.com again? If you have and it hasn't solved your issue, this probably needs to be escalated to the administrators.

 

[calistoy]

Sorry, I just now saw your thread. I'm now escalating it to staff like we already discussed.