Custom Error Pages

[2enetwork]

Hi! I tried to setup custom error pages for my site using the htaccess file located under public_html, and when I type in a wrong address, it will not pull up my 404 error, instead, it will show the browsers default 404 error page. Any clue why this is happening, and how do I fix it?

Now here is the strange part, I went to check and see if my pages were able to be viewed on the site, and I would get redirected to x10hosting's 404 error (why) but when I would try to get a 404 error, I would get the browser's default 404 error page.

Here is the codeing I used in the htaccess file:

ErrorDocument 404 /errors/404.html

(And just incase you wanted to see the full view of the htaccess file for public_html, here it is

# -FrontPage-
IndexIgnore .htaccess */.??* *~ *# */HEADER* */README* */_vti*
<Limit GET POST>
order deny,allow
deny from all
allow from all
</Limit>
<Limit PUT DELETE>
order deny,allow
deny from all
</Limit>
AuthName 2enetwork.x10hosting.com
AuthUserFile /home/login2e/public_html/_vti_pvt/service.pwd
AuthGroupFile /home/login2e/public_html/_vti_pvt/service.grp
Options All -Indexes
ErrorDocument 401 /errors/401.html
ErrorDocument 403 /errors/403.html
ErrorDocument 404 /errors/404.html
ErrorDocument 500 /errors/500.html

Thank you for your help!

(my site is http://2enetwork.tk)

 

[Twinkie]

The pages you were reffering to don't exists at:

http://2enetwork.tk/errors/401.html
http://2enetwork.tk/errors/403.html
http://2enetwork.tk/errors/404.html
http://2enetwork.tk/errors/500.html

The documents must be placed at that location or else it will give an errors saying that it could not find an error document.

 

[descalzo]

Do you have a subdirectory errors with the files in it?
.html, not .htm or .HTML
and errors, not Errors

 

[2enetwork]

Those files do exist, but for some reason the are not appearing right. Here are a few screenshots to show you the problems.

To show you that the pictures are there:

And here is what happens when I go to a non-existant page under my site:

The only thing I can think is that maybe x10 has blocked the 404 errors? Are we allowed to use custom error pages with x10 hosting? Other than that, I dont have the slightest clue why I am getting a 404 error when trying to view the pages.
Edit:
And BTW, I have apache setup on my computer for testing and I keep it in sync with my real site, and when I go to the exact same directory (/errors/404.html) it works on my computer.
Edit:
Ok, here is something strange I just found out. I tried to change the name of the folder to errorpgs, and it worked. Then I tried changing it back to errors, it didnt work. Does anyone have any clue why x10 Hosting's servers dont like my folder "errors"?

 

[Zubair]

Try changing the extension to .shtml

 

[accessdenied]

Have you edited the .htaccess file in public_html or in the root folder?

 

[Zubair]

Have you edited the .htaccess file in public_html or in the root folder?

Please see before posting... This is .htaccess file

# -FrontPage-
IndexIgnore .htaccess */.??* *~ *# */HEADER* */README* */_vti*
<Limit GET POST>
order deny,allow
deny from all
allow from all
</Limit>
<Limit PUT DELETE>
order deny,allow
deny from all
</Limit>
AuthName 2enetwork.x10hosting.com
AuthUserFile /home/login2e/public_html/_vti_pvt/service.pwd
AuthGroupFile /home/login2e/public_html/_vti_pvt/service.grp
Options All -Indexes
ErrorDocument 401 /errors/401.html
ErrorDocument 403 /errors/403.html
ErrorDocument 404 /errors/404.html
ErrorDocument 500 /errors/500.html