Deleted file still taking up space?

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silentt

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Hi,
A few weeks ago I was talking to one of the moderators in the Chat about having problems with my webspace. I uploaded a large file, then deleted it but it is still taking up the space in cPanel and in my account. I couldn't use my website much until this file had been removed from my webspace (although I had already deleted it) and was told I would receive an e-mail once the issue was taken care of.

Fast forward to today, I go to login to my account on the main site and it still says my disk space is almost full. I hadn't received an e-mail regarding my issue being solved (and still hasn't). How am I supposed to use my site when I have a phantom file taking up well over 1/2 of my web space?

Is it possible for the traces of that file on your server be deleted (or have the space cleared from my account)?

Thanks
 

Corey

I Break Things
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How much is cPanel telling you that you are using?

Doing a manual calculation I show 126MB total, and 113MB in a folder called 'downloads' in your public_html folder.

-Corey
 

silentt

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Disk Space Usage
286.31/300 MB
Edit:
182.23/300 MB now, since I just deleted almost everything in the "downloads" folder. The space clears up when I delete things, just not the one HUGE file I had on there.
 
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Fedlerner

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Your DiskUsage should be correct now. Can you please check it?
 

Chris73

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Since this issue has been resolved i will close this thread. If you have anymore issues please open a new thread and a staff member will be happy to assist you.
 
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