Deleted root folder! I need help!

[tmwdsi1415]

I deleted everything in the root folder (via FTP), it was stupid of me, I know, I don't need to be lectured on it. But I still need help. The reason I deleted everything, is because when I was using a different domain provider, if you deleted everything in the root folder, the required folders and files would automatically regenerate. Are the default folders/files archived somewhere so I can reinstall them? Thanks for the help.

 

[stpvoice]

Hello,

I've seen this before, and believe that if you've deleted everything in the root your account will need to be deleted and re-made. Unfortunately, there is no "Reset" button. I'll escalate this ticket if you wish to proceed like that, as I don't have immediate termination privileges. We don't expect you to wait the 14 days for deletion requests.

 

[tmwdsi1415]

Hello,

I've seen this before, and believe that if you've deleted everything in the root your account will need to be deleted and re-made. Unfortunately, there is no "Reset" button. I'll escalate this ticket if you wish to proceed like that, as I don't have immediate termination privileges. We don't expect you to wait the 14 days for deletion requests.

Thank you.

 

[stpvoice]

Okay; escalated.