Deleting E-Mail Accounts - Error "Account does not exist"

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flynorth

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I'm having this problem which is when I try and delete e-mail accounts in CPanel that used domains that I have now removed, I do it the normal way of going "CPanel" - "E-Mail Accounts" - clicking the account I want to delete, confirming it and then the error in the title appears. The e-mail account still remains there.

The problem is that I'm now using 5 out of 5 possible e-mail accounts and as I no longer require the e-mail accounts as the domains are no longer in use, it won't let me delete them.

Please help!
Thanks!
 

descalzo

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Quick fix:

Add the domain back as parked or add-on.
Remove email account.
Remove domain.
 

flynorth

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Ok,

Will I need to configure all the DNS and stuff as I no longer have the domains registered.
 

descalzo

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No. Just add the domain via the cPanel so the system thinks you own it and the email accounts. (Has worked for me and others...)
 

flynorth

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Thanks! It worked! I'll make sure I don't make the same mistake again!
 

Zubair

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Since Your problem is resolved Now. I am going to close this thread to mark it as resolved. Feel free to create a new thread if you need more help.

***Thread Closed***
 
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