Disk Usage Error

[LTP]

Hello, I have a problem with my Disk Usage.
my website is getting an error of overloading disk usage by 2 times.
My domain: crf-blogger.gq
My username: cwjkhgxv



i checked the Files System Quotas it's fine (about 300mb) but the total disk usage is almost 600mb, please help me!


I think it may be because the server has too large junk files due to incomplete deletion or something wrong here

 

[spacresx]

suggestion...
under file manager you can go to 'my files > tmp or my files > backups or my files > .trash
and delete any files in those 3 folders.
sometimes the auto delete doesnt work and manual delete can be done.

 

[LTP]

suggestion...
under file manager you can go to 'my files > tmp or my files > backups or my files > .trash
and delete any files in those 3 folders.
sometimes the auto delete doesnt work and manual delete can be done.

i didn't see any thing here

 

[spacresx]

odd your screen-shot didnt show the tmp folder., but i did see a .trash folder.
also i noticed a public.zip file... zip/archived files are not to be stored on the server.
and can cause a suspension for terms of service violation.

but that aside you can request a increase in disk space since your over the 75% limit
no zip or archived files can be present as it violates the terms,.and ll files must be used by your website.
account will also need to be reviewed by a staff member

 

[Eric S]

Hello, I have a problem with my Disk Usage.
my website is getting an error of overloading disk usage by 2 times.
My domain: crf-blogger.gq
My username: cwjkhgxv

View attachment 10716

i checked the Files System Quotas it's fine (about 300mb) but the total disk usage is almost 600mb, please help me!

View attachment 10717
I think it may be because the server has too large junk files due to incomplete deletion or something wrong here
View attachment 10718

Our team is looking into this and should have a resolution in the next 24 hours

 

[LTP]

Our team is looking into this and should have a resolution in the next 24 hours

yeah, thank you, i will wait for it

 

[LTP]

Our team is looking into this and should have a resolution in the next 24 hours

Has the problem been resolved yet?

 

[ctyrd]

@LTP

Is there a admin panel in your blogger CMS? May have File/Database/cache maintenance option. If CMS is throwing a lot of non critical error/warnings, they may be in the database. CMS Auto update has a way of leaving files (large) behind that can be deleted. You default email address may need maintenance also. Just a few things to check if you haven't already.