Dns entry already exists when signing up

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IonDune

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A while ago, I signed up for the domain iondune.x10hosting.com. I, however, unfortunately forgot to log in to the forums for quite some time, and when I checked the site again it had been deleted. I decided that the easiest method would be to sign up for the same website again. However, every time I try to sign up for it, I get this error sent to me in the second confirmation email:

Whm error: sorry, a dns entry for iondune.x10hosting.com already exists, please delete it first (from all servers in the dns cluster) (code create_1)
Can anyone offer any assistance?

Thanks.
 

DefecTalisman

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I will move this to level 2 support so a admin can remove the dns entry.
 

Fedlerner

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You should now be able to signup for that subdomain.
Feel free to re-open this thread if you need further assistance.
 
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