Domain change error

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tremfan131

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I am attempting to change my primary domain from aftereffect.elementfx.com to www.orion-d.net
It gives me error messages however I try it. Is this something that has to be done from the backend?
Thank you
 
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garrettroyce

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The error is due to you having orion-d.net as an addon domain. You can't have it as your primary and addon domain.
 

tremfan131

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I have already removed it as an addon domain and still get the same error. My next guess would be that the server takes an insane amount of time to recognize this change, and allow it to be added as the primary domain?
 

tremfan131

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The domain is still listed as an addon domain and I cant add it as the primary????? HELP!! :frown:
 

garrettroyce

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No, that shouldn't happen. I will ask a staff member to help resolve this for you.
 
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