domain change issue

[astroris]

Hello. I had site as I wanted it astrorisa.co.cc but then I decided I would rather use domain astrorisamoon.co.cc

I was able to register and setup the somain, but I was having a problem changing it with you guys. When I go to the new url astrorisamoon.co.cc it directs me to an error indicating the cPanel isn't setup properly. I can log into cPanel fine. The old domain astrorisa.co.cc is still setup.

Can you help me to correct the site to astrorisamoon.co.cc?

 

[vishal]

It seems like you had used addon domain. So just change the path of astrorisamoon.co.cc addon to public_html/astroris.co.cc.

 

[astroris]

I just tried and got this:

Addon Domain Additions

There was a problem creating the addondomain. Show Details
Error from domain wrapper: Domain already exists, it was not added.: astrorisa.astrorisamoon.co.cc

but the url is to be astrorisamoon.co.cc and not astrorisa.astrorisamoon.co.cc

Then tried again I get this

Error from park wrapper: You cannot park your main domain!

I am doing somethign wrong not sure what because seems like it is stuck inbetween. Maybe if I can swich it back to the astprosa.co.cc then I can park the other right which will just redirect.

 

[vishal]

The error is because you have parked it in some other accounts.When i access ur astrorisamoon.co.cc its giving me a directory page which means you had configured it as park or addon domain. Check it once more and post back if there is any trouble.

 

[astroris]

I did a domain change and astrorisamoon.co.cc is showing on the home portal page as my main domain and because of this the system will not allow me to add or park the main domain. So I am still stuck. I put in a request to have the main domain changed back to astrorisa.co.cc but it never changes. I figured if I could go back to the old domain I could park the new one.

 

[Zubair]

I am Escalating your ticket to staff... They will change your domain to Old one..

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