Domain document root not found.

[sandysu2]

When I try to to to my website via an A Record I used to get there, I get the error “Domain document root not found.”

referrals.sandysutton.net is supposed to go to sandysuttonreferrals.x10host.com

It seems to go there, but I get that error. Please fix this when you get the chance.

Thanks,
Matt Reno

 

[lylex10h]

Is referrals.sandysutton.net listed as a subdomain with the document root as public_html?

 

[sandysu2]

I believe so.
If the document root needs to be changed, I would need instructions for that. Also, I don't know what I should put for the A Record. My A Record might have the wrong information there. Also, my domain is set up with Network Solutions currently.
Any advice on that would be appreciated on fixing this issue.

 

[lylex10h]

You need to set the A record for referrals.sandysutton.net to 198.91.81.7
Currently it is 198.91.80.2

ping sandysuttonreferrals.x10host.com
...
Pinging sandysuttonreferrals.x10host.com [198.91.81.7] with 32 bytes of data:
Reply from 198.91.81.7: bytes=32 time=82ms TTL=51


ping referrals.sandysutton.net
...
Pinging referrals.sandysutton.net [198.91.80.2] with 32 bytes of data:
Reply from 198.91.80.2: bytes=32 time=83ms TTL=51