Domain name change problem

[David_Tiger]

Scrap this it must just be a problem in the account the domain works

http://www.g2.exofire.net/

 

[Fedlerner]

The issue was caused because the domain was set as: www.g2.exofire.net.
You should NEVER set your domain with the "www." because it will mess the entry's for your account.
I've changed your primary domain to: g2.exofire.net and it's working fine now. Please check it.

 

[David_Tiger]

ok thanks, the website works good but what about the forums supposed to be
forum.g2.exofire.net dont respond, do i need to set subdomains again?

also the forums do work from http://www.g2.exofire.net/forum/ but looks horrible and the layout links etc are wrong, something gone wrong or is it still transferring?

Thanks


NOTE: now the domain dont work it goes to the cpanel page....

 

[Corey]

The IP address was set wrong in the apache config file for some reason. I fixed it so it should start working again.

Regarding the forum entry, if it doesn't work try removing and readding it.

-Corey

 

[David_Tiger]

ok thanks corey but now its working its suspended but when i check reason, its saying

Error:
This account is not suspended.

Thanks

 

[Corey]

Hmm, I'm a bit confused by this...

There is a user 'gtarpg' which looks like points to your main account. Then there is a user 'gtarp' which looks like it's your forums.

Did you have multiple accounts or create an additional account?

 

[David_Tiger]

:S no idea,
I have only ever created one account 'gtarp' which is the one i just changed the domain name on

 

[Corey]

Weird, okay... I have to sort this out then. I'll post back in a bit.

-Corey

 

[Corey]

Can you see if it is working now?

 

[David_Tiger]

yes, works thanks but still the forums messed up and to be honest i really dont have time uninstalling and installing and then installing all the mods and themes etc i had.

 

[Corey]

You don't have to do anything with the files, go into cPanel and remove the subdomain and re-add it.

-Corey

 

[David_Tiger]

yes i know that but its not the subdomain thats the problem, it works (http://forum.g2.exofire.net/) its the actual boards that are messed-up but were fine before I changed the domain.

 

[Corey]

You need to modify either the config file or edit the settings table in the database for your new domain.

-Corey

 

[David_Tiger]

That will be by FTP? or SQL in cPanel as i cant get logged into the forum, it tries to use the old domain.

 

[Corey]

Either by FTP as you'll have to update the actual config file whatever it may be called, or depending on the script the value could be in the database. You'd have to use PHPMyAdmin in your cPanel to manually change the DB entry.

-Corey

 

[David_Tiger]

Ok i have it working now, Thanks a lot Corey. All the more reason to stay with X10

 

[Fedlerner]

Great .
I'll close the thread as the problem seems to be solved. Feel free to re-open it if you need further assistance.