Domain Name

[deejayatc]

I have recently opened a hosting account with yourselves. I have changed my nameservers on my domain to point to yours, but do not know what to do next. I have tried changing my 'Main Domain' but I keep getting an error. Please could you give me any help or documentation on this matter, or I may be forced to stick with my previous hosts.

 

[Zubair]

What domain name is that? and what error you got while try to change it as your main domain?

Go to cPanel and try adding your domain in parked domains option

 

[deejayatc]

The domain name is http://bouncy-productions.co.uk

This is what I get when I try to park the domain

Error from hooks wrapper: Domain action was not successfully completed [1]. Error: Error from park wrapper: bouncy-productions.co.uk is already configured.

This is what I get when I try to change the Main Domain

Hosting Domain Modification
submitted April 29 at 11:36 am
PJzIQ7ZvgLaS
action status
Error
information
A change to your hosting account's primary domain.
result
A system error occurred while processing this action.

Error Code: 1E9F63B0

 

[Zubair]

I am Escalating your ticket to staff, They will fix this issue for you.

Go to Account Panel https://x10hosting.com/control to view your newly created ticket.