Domain problem: http://domain.co.uk works fine but http://www.domain.co.uk fails!

[armanduk201096]

Hi guys,

I just installed wordpress and can access wordpress admin dashboard and the site fine. the url is http://pyemministry.co.uk

However, when i visit http://www.pyemministry.co.uk the wordpress site fails to load. what i mean is: while pyemministry.co.uk is pointing to x10hosting's wordpress installation, WWW.pyemministry.co.uk is not. WWW.pyemministry.co.uk is pointing to x10hosting's default welcome page that you get when you create an account for the first time.

I want the visitors of my website www.pyemministry.co.uk to be able to see my site when they enter both PYEMMINISTRY.CO.UK and WWW.PYEMMINISTRY.CO.UK.

How can i do this?

Thanks
Armand

 

[descalzo]

www. works for me.

Clear your browser cache and history to see the latest version.

 

[armanduk201096]

thanks for your prompt response descalzo

well it's not like www.pyemministry.co.uk doesn't work. it's just that when i visit it using IE, Mozilla, Chrome etc, all I see is a this:

Welcome to x10Hosting!

This account has just been created. You are able to modify your account at this time. You should have received a welcome email providing information on how to access cPanel for your x10Hosting free hosting account. If you did not receive this email, please contact support.

You may begin hosting content by uploading it to your public_html/ directory. Files placed within that directory will be accessible using your domain name.

We offer Softaculous containing more than 100 popular applications, forums, blogs, and content management systems. Softaculous may be accessed from within cPanel, providing quick and simple installation of these applications.

If you would like to contact support, you may do so through our account control panel. "

there's also a picture of a blonde lady right above it.

However, when i visit http://pyemministry.co.uk (without adding WWW first), the wordpress site loads, which is what I want to see when I visit www.pyemministry.co.uk

I hope you understood the problem

Thanks

UPDATE: I think you are right. it's either a browser or DNS propogation issue. I can load the site with and without www on my smartphone (samsung galaxy s2) but on the laptop only the site without www is loading and pointing to wordpress. I think i should have waited a bit more before opening a support ticket first

update 2: thank you descalzo. your solution worked. closing this support ticket now. can now load site with or without www

 

[stpvoice]

Resolved; closed.