domain publicados.cl

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geokym

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before I had an account linked to the domain publicados.cl which will expire, create a new account but will not let me add that domain.

help me, thanks.
 

stpvoice

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Hello,

That domain is in use on another account. You should only have one account per person as per the Terms of Service. You need to login to the other account and remove that domain first. Due to privacy I can't give you any details of the other account.

Thanks.
 

stpvoice

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It does exist, but it is suspended. You need to login to the account panel with the email address and password linked to the account, then unsuspend it, then login to cPanel and remove the domain. If its your main domain then you need to use the account panel to change the main domain to something else.
 

geokym

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I logged in with the same account, the former is not, and let me create a new
 

calistoy

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Could you rephrase your last reply? And please verify if you've followed stpvoice's instructions.
 

geokym

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I logged into the same account.

The previous host does not exist, and the system let me create a new hosting,
I have no access to before.
 

stpvoice

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Hello,

What email address did you use? The system is showing that an account does still exist.
 
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