Email Account Problem

[bajkox10]

My email account, michael@bajko.nz, is neither receiving or sending emails. Help please.

 

[mrburnsx]

Are you receiving any error when sending to that email?

 

[bajkox10]

Are you receiving any error when sending to that email?

Yes, Attached.

 

[eurikix1]

I also lost my email account. Email sent to the account gets the following error..

admin@euriki.us
x11.x10hosting.com
Remote server returned '550 5.0.350 Remote server returned an error -> 550 authentication required

I can not send or receive email.

 

[mrburnsx]

Can you follow the instructions listed at this post and see if anything changes.

Resolved - x15 Email Issues

An email issue has been identified for users on the x15 server. Description: Users may be unable to receive emails on the x15 server. Users may receive an error "550 Authentication Required" or similar when attempting to send an email to their hosting service email address. The issue is being...

community.x10hosting.com

 

[eurikix1]

Can you follow the instructions listed at this post and see if anything changes.

Resolved - x15 Email Issues

An email issue has been identified for users on the x15 server. Description: Users may be unable to receive emails on the x15 server. Users may receive an error "550 Authentication Required" or similar when attempting to send an email to their hosting service email address. The issue is being...

community.x10hosting.com

Thank you, but that suggestion did not fix the current problems.

 

[bajkox10]

Thanks also, but no change.

 

[mrburnsx]

Did the error message change at all to something else? Does it say 550 no such recipient now for example instead of authentication required?

 

[bajkox10]

michael@bajko.nz (after RCPT TO): 550 No such recipient here

 

[ABaeza]

Hello....I have the same problem...email not working.....I have a basic account

So from reading here.....the first solution is to delete email address and to recreate it? Is that right? If so, the old messages will remain unchanged and the "new ones" will start coming in or will be lost?

Thank you