Email Forwarding Problem

[mswanson]

I am trying to setup a script that will pipe a message and create a ticket from it. It worked for me once, and then stopped working. When I set up a second forwarder, I keep getting a delivery failure notification. The message I am receiving is:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/USER/public_html/support/sources/pipe.php
generated by help@USERDOMAIN.net
local delivery failed

I've been looking for a log or something to point me in the right direction, but have not been able to find anything.

Any direction/solutions would be appreciated.

Thanks!
Edit:
I don't know if this is the root of the problem or not, but I was reviewing my Account Management Portal, and my PHP version says:

PHP VersionHP 5.2.4 - Intermediate Ver

At the bottom of the page, it says:

Your application for PHP v was accepted and your account is pending a PHP version upgrade.

My upgrade was approved a couple days ago. Is it possible my account still has not been upgraded?

 

[kajasweb]

- Have you checked whether you have properly piped the mail to your script? (Usually, the mail forwarding page will have a icon denoting your home directory (/home/<yourcpanelusername>) and you have to enter only the path "/public_html/support/sources/pipe.php" )
- Your PHP Configuration is upgraded to Intermediate (v2).

 

[mswanson]

The forwarder's page reads:

help@USERDOMAIN.net to |/home/USER/public_html/support/sources/pipe.php Trace Delete

 

[kajasweb]

Oh!.. You didn't specified the file which should take-up and execute your PHP script. I've used this a long back.. Something like

 pipe to ¦/usr/local/bin/php -c /usr/local/lib -q -f /home/path/to/file.php

should be used...

I'm moving this to "Level Two Support". Soon, an Admin / Senior Staff will look into this.

 

[mswanson]

Thanks.

The forwarding module in cpanel says not to include the interpreter and that it just needs to have to proper hashbang at the top of the file.

Right now, the hashbang is:

#!/usr/bin/php -q

Thanks for the help.

 

[holeepassion]

Absolut email server ???

I keep getting this message below:

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

contact@holeepassion.com
retry timeout exceeded

------ This is a copy of the message, including all the headers. ------

Return-path: <holeepas@absolut.x10hosting.com>
Received: from holeepas by absolut.x10hosting.com with local (Exim 4.68)
(envelope-from <holeepas@absolut.x10hosting.com>)
id 1JPoJ8-0001eJ-JI
for contact@holeepassion.com; Thu, 14 Feb 2008 18:20:03 -0600
To: contact@holeepassion.com
Subject: SubscriptionAll topics in this awesome website
From: contact@holeepassion.com
Message-Id: <E1JPoJ8-0001eJ-JI@absolut.x10hosting.com>
Date: Thu, 14 Feb 2008 18:20:02 -0600


From sort Date sort Subject sort
Mail Delivery System 5:41 pm Mail delivery failed: returning message to sender
Mail Delivery System Thu, 6:20 pm Mail delivery failed: returning message to sender
Mail Delivery System Mon, 1:18 am Mail delivery failed: returning message to sender
Mail Delivery System Sat, 9:26 pm Mail delivery failed: returning message to sender
Mail Delivery System Feb 8, 2008 Mail delivery failed: returning message to sender
News Center Feb 8, 2008 Confirm Your Prize!!!
Irish Lottery News Center Feb 7, 2008 Confirm Your Winning Amount
Mail Delivery System Feb 6, 2008 Mail delivery failed: returning message to sender
Mail Delivery System Feb 6, 2008 Mail delivery failed: returning message to sender
Mail Delivery System Feb 6, 2008 Mail delivery failed: returning message to sender
Mail Delivery System Feb 5, 2008 Mail delivery failed: returning message to sender
Delivery Subsystem Dec 19, 2007 Message Delivery Failure
Mail Delivery System Dec 13, 2007 Mail delivery failed: returning message to sender
Mail Delivery System Dec 13, 2007 Mail delivery failed: returning message to sender
Mail Delivery System Dec 13, 2007 Mail delivery failed: returning message to sender





I have the same issue with local host problem. Could somebody please please look this ? It has been happening since December 07 ! None of the email sent from my website got into contact@holeepassion.com

What is going on here ? It was working prior the issue with Horde ? Do I need to adjust something or what ???

I know there is another person in a similar position with me ???

Is that PHP issue considering that I got some spam ???

I am a technie noob ... so please forgive me if I am rude by posting here ? ...

Thanks heaps ...

Cheers

 

[kajasweb]

mswanson, I think.. your issue is solved. I'm closing this thread now. If problem persists, please re-open this or create a new thread.

holeepassion, Please create a new thread for your issue.

 

[mswanson]

My issue is still outstanding. The forwarding module will not allow me to add the interpreter. When I include it, it is automatically removed from the entry.

Please help!

 

[kajasweb]

Oh!... ok.. have you tried to add the interpreter at the top of your file.

 

[mswanson]

I have added the following to the top of the file:

#!/usr/bin/php -q

 

[kajasweb]

Try replacing

#!/usr/bin/php -q

with

#!/usr/bin/php

 

[holeepassion]

mswanson, I think.. your issue is solved. I'm closing this thread now. If problem persists, please re-open this or create a new thread.

holeepassion, Please create a new thread for your issue.

hi Kajasweb ... I have done in the past, it is now nearly a month I think. I still haven't gotten any assistance yet ?

What do I do now ?

Thanks

 

[mswanson]

I change the top of my pipe.php file to read:

#!/usr/bin/php

But I still get the following response:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/USER/public_html/support/sources/pipe.php
generated by help@USERDOMAIN.net

The following text was generated during the delivery attempt:

------ pipe to |/home/USER/public_html/support/sources/pipe.php
generated by help@USERDOMAIN.net ------
Edit:
I found another forum with these instructions:

Open /etc/vfilters/domain.com and add:

# Exim filter

if $header_to: contains "help@domain.com" then
pipe "/usr/local/bin/php -q /home/domain/www/support/cli/index.php"
endif

I don't think I have access to this file. Any thoughts?