Email Issue

[Axe_Swipe]

I'm getting the following error when trying to send an email from webmail:

"There was an error sending your message: authentication failure [SMTP: Invalid response code received from server (code: 535, response: Incorrect authentication data)]"

When I tried saving the message as a draft, I got:

"Saving the draft failed. This is what the server said: [ALERT] You exceeded your mail quota."
"There was an error saving this message as a draft."

Please help.

 

[Corey]

Are you still having problems with this? It looks like you had this problem when we were dealing with our upgrade issues.

-Corey

 

[Axe_Swipe]

I'm not sure....I haven't tried to send anything since.

I'll try it out and let you know.

Edit: This is what I got while trying to send a test email to my work address:

There was an error sending your message: authentication failure [SMTP: Invalid response code received from server (code: 535, response: Incorrect authentication data)]

 

[lambada]

Are you trying to use a PHP script or a mail client or a web-based e-mail client (i forget which one we get with cPanel)

 

[Axe_Swipe]

I am using the horde webmail client.

 

[Brandon]

Check your mailbox quota, is that over (at least for the drafts)?

 

[Axe_Swipe]

There are no messages in my draft folder.

Also I just tried sending myself an email from work and it immediately bounced back with the following:

Your message did not reach some or all of the intended recipients.

Subject: TEst
Sent: 9/4/2007 11:15 AM

The following recipient(s) could not be reached:

axeswipe@as3d.net on 9/4/2007 10:49 AM
The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator.
<arcsmtp10.redcross.org #5.0.0 smtp;550 No such person at this address>

I'm wondering if there is something wrong with the MX records on my domain? I'll take a look in my cpanel if you guys could check on your end also please.

Thanks.
Edit:
Just checked and the MX looks correct in cpanel.

 

[Corey]

Can you try again?

 

[Axe_Swipe]

Still getting the same undeliverable message report.
Edit:
I can save drafts now, but still cannot send or receive.

 

[Corey]

Hmm, I made some more changes,can you try again?

 

[Axe_Swipe]

Same thing still. Sorry this is being such a pain.
Edit:
Ok, this is really screwy. I was able to set Thunderbird up so I could download all of the messages that already existed and then I deleted the email account in cpanel. When I tried to recreate the account, it said I had exceeded the allowable number of email accounts, yet there are none.

 

[Corey]

Looks like there was a problem with your package, I fixed it. Can you try now?

-Corey

 

[Axe_Swipe]

That took care of it. Thanks for all your hard work Corey