email login failed

[rmprose2]

every time I try to log in I get the following message

Disallowed Key Characters.Child failed to make LIVEAPI connection to cPanel.

 

[spacresx]

if you can, log in to cpanel, try changing your theme to 'paper_lantern'
some people say that worked for them.

 

[rmprose2]

That worked. Problem solved. Tjank you very much!