Resolved Email received pushed account over capacity help to clear it please

[babybel2]

Please help my received email pushed account over capacity can you delete all email prior to march 14?

 

[Anna]

I'm looking into this, you may see some odd things in your account while I work on it.

 

[Anna]

Mails should be removed. There may appear to be some missing, but while over quota you would not have been able to receive any mails. This means other then todays mail (that btw come in quickly) there was nothing dated March at all that I could see.

Make sure to keep mailbox cleaned and remove unnecessary mails right away.

To avoid having mails tip your account over quota, I set a mailquota that is lower then the actual diskspace, this way you will be able to log in and clear yourself the next time.

 

[babybel2]

Thank you!!

 

[garrettroyce]

In the future, you can set up your email client to use IMAP and delete the mail from your computer. That probably wouldn't have worked here since it was already so far gone, but consider using either IMAP on your computer, or GMail, Outlook.com, etc. POP3 to pull the emails from your account. GMail and etc. will delete the mail as it comes in, spam filter it, and deliver it to your inbox like regular mail. You can also send mail *outwards* from these services, so it looks like you sent it from [your domain].x10.mx instead of gmail.com, outlook.com, etc.

 

[garrettroyce]

@babybel2 Please let us know if you need any further assistance, or I will close this issue as it is resolved. Thank you.