Email sending problem

[spbcx10m]

Hello, I'm having a problem with sending and receiving email. I get an 'SMTP error' when trying to send using webmail, it doesn't elaborate on that.
If I use Windows live mail 2012 I get this error message:

The connection to the server has failed.
Subject 'a test message'
Server: 'level.x10hosting.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 465
Secure(SSL): Yes
Socket Error: 10013

If I send a message to the email address I get an error message like this returned to the sender:

This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed.

webmaster@mydomainname.org.uk

Is there likely to be a problem with the server or my set-up?
I've tried changing the settings to not use SSL with the same results. It's like the server is rejecting all connections, so what is going on? What do I need to do to prove where the source of the problem lies and hopefully get it fixed?

Thanks,
Peter

 

[bssocial]

I am having the same problem... It also does it when I send via PHP script... I hope they fix it!

Hello, I'm having a problem with sending and receiving email. I get an 'SMTP error' when trying to send using webmail, it doesn't elaborate on that.
If I use Windows live mail 2012 I get this error message:

The connection to the server has failed.
Subject 'a test message'
Server: 'level.x10hosting.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 465
Secure(SSL): Yes
Socket Error: 10013

If I send a message to the email address I get an error message like this returned to the sender:

This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed.

webmaster@mydomainname.org.uk

Is there likely to be a problem with the server or my set-up?
I've tried changing the settings to not use SSL with the same results. It's like the server is rejecting all connections, so what is going on? What do I need to do to prove where the source of the problem lies and hopefully get it fixed?

Thanks,
Peter

 

[theneale]

At present no email is getting out from the server from my account either, either composed in the web client (Roundcube) or using a forwarder. Roundcube reports that the mail is sent correctly but it isn't getting delivered. A trace on an email sent out from my web client looks like:

Event: defer warning
User: ******
Domain: ******.org.uk
Sender: david@******.org.uk
Sent Time: Jul 3, 2013 7:16:19 PM
Sender Host: localhost.localdomain
Sender IP: 127.0.0.1
Authentication: dovecot_login
Spam Score:
Recipient: ******@******.me.uk
Delivery User:
Delivery Domain:
Delivered To:
Router: smart_route
Transport: remote_smtp
Out Time: Jul 3, 2013 7:16:19 PM
ID: 1UuRba-0004Ah-AM
Delivery Host: 198.91.80.251
Delivery IP: 198.91.80.251
Size: 616 bytes
Result: SMTP error from remote mail server after RCPT TO:<******@******.me.uk>: host 198.91.80.251 [198.91.80.251]: 451 4.3.0 Error: queue file write error

HTH!

David.