email with password reset link does not arrive

brunolacerda01 · Sep 15, 2023

I can't log in or reset my password

Error E239EE5E37C9EFF69

password reset link does not arrive

ctyrd · Sep 19, 2023

Have you turned off the proxy?

Eric S · Sep 19, 2023

brunolacerda01 said:
I can't log in or reset my password

Error E239EE5E37C9EFF69

password reset link does not arrive

I have removed the block from the error code and resent a new password.

brunolacerda01 · Sep 24, 2023

ctyrd said:
Have you turned off the proxy?

yes

brunolacerda01 · Sep 24, 2023

Eric S said:
I have removed the block from the error code and resent a new password.

the email still doesn't arrive.

I'm afraid I'll lose all my work if I can't log in.