Entire Site Deleted Overnight

[biancava]

Overnight my entire website was deleted. For awhile I was denied entry into the cpanel due to an "unknown error", but once that was resolved FTP shows an empty directory. Navigating to the URL gives a 404. Trying to create a file in the (newly empty) www/ directory gives a permission denied error.

My web address: http://biancavalerio.x10.mx
Username: biancava

Any tips?

 

[bdistler]

Your site and files are not "gone" - they are being moved to a server cluster with new hardware
See --> [ http://status.x10hosting.com/ ]

 

[biancava]

Thank you for the reply. I read that status message but was not clear on the implications. I should just hold tight until the migration is complete and my settings/files will be restored?

 

[usmx10m2]

Thank you for the reply. I read that status message but was not clear on the implications. I should just hold tight until the migration is complete and my settings/files will be restored?

Oh my god, just happened to me but worse, cant even access FTP!!!

 

[Derek]

[April 27, 2014] Site not loading? Mysql problems? Default page? Read here before opening a ticket.