Error Code: 1E9F63B0

[done0com]

when i try to change the primary domain to my domain arabsecrets.com this error occurred

 

[Derek]

Can you try parking your domain in your cPanel, it's the same thing.

 

[done0com]

Error from hooks wrapper: Domain action was not successfully completed [1].

Error: Error from park wrapper: arabsecrets.com is already configured. :frown:

 

[Derek]

Did you ever use the domain before?

 

[done0com]

i just tried many times before but with the same error

 

[Derek]

I might have to get an admin to clear the DNS entries for that domain.

 

[done0com]

i've already cleared it from Open Action Menu --> Clear ... if it's wrong can u tell me where can i clear the DNS entries or should i go to the domain manager website ?

 

[done0com]

should i use this "Reset the entries in your zone file to a default state " from Advanced DNS Menu

 

[vishal]

i've already cleared it from Open Action Menu --> Clear ... if it's wrong can u tell me where can i clear the DNS entries or should i go to the domain manager website ?

Did you try now.Are you still getting same error

 

[done0com]

the same error .. can u tell me where can i delete the DNS entries ?

 

[Zubair]

I am Escalating your thread to staff, They will clear DNS entries for your domain