Error Code: 1E9F63B0

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neodrum

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Dear x10hosting staff,

I've been getting the same error code for 3 days now.
It happens when I try to alter my main domain name. A brief background:

When I started with your hosting service, I used a free domain (jacobz.x10.bz) to set everything up. However, a few days later I has bought a Domain Name (jacobz.org). I changed my main domain name to the .org one, and all seemed to work. However, I noticed that I suddenly had a second email-adress in use, one from the old .x10.bz domain. I couldn't delete it as it gave a message that the account was not found.

On the forums, I encountered people with similar problems, and the advice there was to revert to the old domain name en then delete the email account. I did so and it worked.

However, upon attempting te change back to jacobz.org, I've been receiving this error message now the last 3 days:
Hosting Domain Modificationsubmitted April 26 at 9:15 pm XQBCBGNBTKZW
Errorinformation
A change to your hosting account's primary domain.
result
A system error occurred while processing this action.

Error Code: 1E9F63B0

After several resubmissions.


Your server probably thinks the jacobz.org domain is still in use right now, so I hope there is some way to fix this.

Thanks in advance,
Tom Jacobs
 

xav0989

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It seems that the domain did not clear correctly. I will escalate your thread to the ticket area and an account manager will be able to help you out.
 
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