Error creating subdomain?

[caswellrienzo41]

Hello, I am trying to create a subdomain at docs.mcosorg.x10.mx, but I get the error in the picture attached. I have not reached the subdomain limit of 2, so.....is this 'cause of the server upgrades?

[EDIT]: It won't let me upload the image, so here's the error:

Error from hooks wrapper: Domain action was not successfully synchronized with Jackmunch. Array (     [0] => Array     [1] => (     [2] =>     [0] => /jackmunch/bin/node-domain-action.php     [3] =>     [1] => mcosorg     [4] =>     [2] => addsubdomain     [5] =>     [3] => docs.mcosorg.x10.mx     [6] => )     [7] => Error: Jackmunch response contained an error: Permission denied for user root@[hostname] for command HOSTING-DOMAINACTION )

 

[Livewire]

It's a known error we're working on; the good news is it actually is creating the subdomain properly, it's juts having trouble syncing that update to the backend software we use. The subdomain itself is returning an "index of /" right now though, so it should at least be working

 

[caswellrienzo41]

Yes but the docs.mcosorg.x10.mx doesn't exist and the mcosorg.x10.mx/docs does?

 

[Livewire]

I can view docs.mcosorg.x10.mx fine here; it may still be trying to do DNS propagation if you can't view it yet.

But as evidence, I get 1 folder in there, "p," which contains an empty folder casnuz.