Error: Domain name you entered is available

[kartikd]

The domain name duafamily.in has been registered by me.. But then when I try to set this as my main domain name I get the error: The domain name currently shows available..

What could be the reason?

 

[Starshine]

Have you set the nameservers to ns1.x10hosting and ns2.x10hosting.com before attempting to set the domain as your main one?

 

[kartikd]

Yes. I did modify the name servers, but that was done just 2 hours back.. So do I have to wait for them to propagate..

 

[Starshine]

Yes. I did modify the name servers, but that was done just 2 hours back.. So do I have to wait for them to propagate..

Yes. That would be the best bet. Sometimes, it can take a good 24 hrs to propagate through the internet. Give it 24 hrs and then try again. If its still having issues, please post back in here and one of the staff will be happy to assist you.

 

[kartikd]

Okay.. Will try that.. Thank you..

 

[DefecTalisman]

It looks like you were clicking the "confirm domain" button.

Make the relevant changes and click "confirm personal details" button.

 

[kartikd]

I have waited for 24 hours and also clicked on the confirm personal details button, but still no luck.. The main domain name still shows as kartik.x10hosting.com

Can ul please do something about it
Edit:
I have managed to modify the primary domain name but the site doesn't open up on it.. Do I have to wait for another 24 hours for propagation

 

[Christopher]

Moved to level two support.
A admin will fix the problem soon.

 

[kartikd]

How do I move to Level 2 Support?

 

[Christopher]

I have already moved it.
Only staff can move a thread into level two support.

 

[kartikd]

So I will be updated via this thread only once the issue is resolved?

 

[Christopher]

Yes

 

[Fedlerner]

I've fixed the error with your account and your website is working correctly now, with the domain: http://duafamily.in/

You may need to clear your cache and temp files, and make a flush of your DNS to be able to reach your web.

 

[kartikd]

Thank you so much guys.. This is my first experience with x10 and I am very happy with your services and support...

 

[Fedlerner]

No problem.
Feel free to re-open this thread if you need further assistance.