ERROR on send Email by SMTP server Boru

[bdistler]

From Cpanel

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Manual Settings

Mail Server Username: dummy+prohoa.com
Incoming Mail Server: mail.prohoa.com
Incoming Mail Server: (SSL) *.x10hosting.com
Outgoing Mail Server: mail.prohoa.com (server requires authentication) port 5665
Outgoing Mail Server: (SSL) *.x10hosting.com (server requires authentication) port 465
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

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so I have..
Mail Server Username: dummy@prohoa.com +password
Incoming Mail Server (POP3): mail.prohoa.com -- port 110
Outgoing Mail Server (SMTP): mail.prohoa.com -- port 5665 (server requires authentication)

have open port 5665 on firewall for outgoing

send test Email to my account on x10hosting server Skyy/s4 and I receive
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Sending of message failed.
The message could not be sent because the connection to SMTP server mail.prohoa.com timed out. Try again or contact your network administrator.

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I receive incoming Emails

 

[Skizzerz]

port 5665 is a nonstandard port and is probably blocked in our firewall, which is why it likely isn't working. Does that server accept outgoing mail on the standard SMTP port (25)?

 

[bdistler]

port 5665 is a nonstandard port and is probably blocked in our firewall, which is why it likely isn't working. Does that server accept outgoing mail on the standard SMTP port (25)?

I have never had a SMTP setup for port 5665 - however that is how X10hosting is on server Boru

I have set my firewall to pass port 5665 and my IPS dose not block it

From cPanel on x10 server Boru
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Manual Settings

Mail Server Username: dummy+prohoa.com
Incoming Mail Server: mail.prohoa.com
Incoming Mail Server: (SSL) *.x10hosting.com
Outgoing Mail Server: mail.prohoa.com (server requires authentication) port 5665
Outgoing Mail Server: (SSL) *.x10hosting.com (server requires authentication) port 465
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

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From cPanel on x10 server skyy/s4
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Manual Settings

Mail Server Username: dummy+bobdistler.com
Incoming Mail Server: mail.bobdistler.com
Incoming Mail Server: (SSL) *.x10premium.com
Outgoing Mail Server: mail.bobdistler.com (server requires authentication) port 26
Outgoing Mail Server: (SSL) *.x10premium.com (server requires authentication) port 465
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

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I am staying with sending Email from a x10 server to a x10 server
until I can get my Email client here to send Email via STMP on server Boru
to my account on x10 server Skyy/s4

Which at this time is NOT working

 

[Corey]

That is odd, that port is supposed to be in use for webmail only to get around an issue we had. Port 25 should be the default however... I'll have to see why it is showing 5665 as the default port when it is not the case.