Error retrieving your account's hosting type

[didean]

An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue.

Please advise.

 

[Twinkie]

That means there was some error in the system, and your account has been deleted. Happened to me twice. Everything can be recovered by using the official support at http://support.x10hosting.com

Support is backed up because of a widespread issue, so you might want to use the chat option.