Error trying to restore password

[e7compan]

Hi,
I'm trying to access to my account but I don't know if I'm not setting my password correctly or it's not working.
I was thinking to restore my password but I don't receive any email and the last time it showed a code error: E02944FA277A90390
Many thanks in advance!

 

[spacresx]

the error code shows the reason as "attempting to request a password reset for nonexistant email"
staff will need to review this.

 

[e7compan]

the error code shows the reason as "attempting to request a password reset for nonexistant email"
staff will need to review this.

Hi, any news about this?
Thank you.

 

[spacresx]

Hi, any news about this?

staff is currently not active in the forums.
so it may take a while for a reply unless you try the discord service.

checking with your forum name i do not see any services listed for your name.
is your hosting account tied to this forum name ? or a different name.??

 

[enenva]

I have this other account (enenva@gmail.com)
Maybe my hosting account is related to this one?
I will try with the discord service too.

Thanks for your answer!!