Errors seen when creating sub-domain on server chopin

[genosis50]

I am attempting to create a sub-domain under my account and when I do the following errors are seen:

Error from hooks wrapper: Domain action was not successfully synchronized with Jackmunch. Array ( [0] =>
Array
[1] => (
[2] => [0] => /jackmunch/bin/node-domain-action.php
[3] => [1] => genosis
[4] => [2] => addsubdomain
[5] => [3] => sugar.geno.pcriot.com
[6] => )
[7] =>
Error: Jackmunch response contained an error: Permission denied for user root@[hostname] for command HOSTING-DOMAINACTION )

after this the sub-domain does show in the sub-domain management panel but the URL sugar.geno.pcriot.com does not seem to work.

 

[stpvoice]

Hello,

That does appear to work for me (http://sugar.geno.pcriot.com). I get "Welcome to Sugar. Please enter your user name and password."
Please clear your browser cache then flush your DNS, then try again.

Thanks.

 

[genosis50]

So it does.....
Thanks so much for the quick reply.

~Geno