ESCALATION NECESSARY - Please relink my hosting and forum accounts.

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mblack001

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Forum account username: mblack001
Hosting account cPanel username: mblack
 
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descalzo

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Relink?

The system shows you created your Forum account today.
 

mblack001

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It said the error message after I attempted to log in after I confirmed through the email.

Will I have to wait or is there something that you can do?

I can get on the forum, obviously, but not on the CP Panel.

"If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing."

"If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again."

I attempted to sign up again and it said that the account existed already. When I tried to log in it said that the link didn't exist. Just wondering if I have to wait or is something wrong?
 
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xav0989

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An account creation may take up to 36 hours (initialize your files, home directory, programs, etc.) if it didn't work in that time frame, then try to create a new account then submit a support request.
 
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