So is my account gone forever? How do I get it back?
Edit:
So you open a tix and it bounces you back here?
You're going to have to provide more details, asking if your account is gone forever won't help much.
From what I can see from your account now, your forum account is not currently linked with a hosting account.
And yes, if you open a support ticket, it is first filed under Community Support. If the issue is a case where we cannot handle it ourselves, particular members with privileges can escalate the problem to administrators.
Edit:
Sorry, I just realized that you were the same guy that posted this:
http://forums.x10hosting.com/free-hosting/101686-extreme-suspension.html
See that thread for more information.