Fail to Delete Mail Account

[hkpmweb]

I fail to delete the following mail accounts, "admin@phperr.tk"; "support@phperr.tk" after my main domain has changed. Please help me to delete them. Thank you very much.

 

[Gouri]

I fail to delete the following mail accounts, "admin@phperr.tk"; "support@phperr.tk" after my main domain has changed. Please help me to delete them. Thank you very much.

Once you change the domain name you no longer control the resources associated to that domain like mails.

Best way to delete the mail ids is Add the old domain as parked domain and delete the mail ids and then remove the old domain.

 

[hkpmweb]

Thanks for reply. However, I had tried and it doesn't work. I think there is a bug in cPanel. Once I add the addon domain, the accounts disappear in "Email Accounts", but in "Stats" on the homepage, it is still "Email Accounts 2/3"