Failed to open page

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zacheri

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When I tried to visit my website, it says, failed to open page... Although its unsuspended, I cannot open the cpanel anymore... What could be the reason guys? Thanks:dunno:
 

zacheri

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I was able to open the c panel, however, when I tried to access the webdisk, I was prompted by my computer that I must accept the servers certificate to be able to connect... Then I'll click ok....Nothing happens :(
 

tnl2k7

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The cPanel webdisk is known to be very temperamental - we'd advise you to use either FTP or the cPanel file manager.
 

zacheri

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Thanks! I don't see anything wrong when I checked the cpanel... how come I still cannot access my website? Btw, one thing I noticed is the PHP, it says, upgrade pending... do I need to upgrade it? or it has nothing to do with my problem?
Edit:
Thanks for the inputs... I really am confused as to why suddenly I cannot access my website :)
 
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tnl2k7

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Okay, seems as though there's an issue with your DNS setup for your account (the bit that controls your domain/web address). I'm going to move this to the Level Two Support forum for a more senior member of staff to fix for you.

And no, the PHP upgrade is nothing to do with this issue ;).

* Moved to Level Two Support *
 

zacheri

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Thanks! I really appreciate your immediate reply :) ... will just wait for the senior members to help me on this problem
 

tnl2k7

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No problem, my apologies about the lack of senior staff; they're all really busy :/
 

Fedlerner

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Your domain should now be working, please verify it.
 

zacheri

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Thanks! I've been busy all day that I was not able to check on it... Thank you so much! :)
 
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