Fatal error while requesting "Bandwidth" usage in cPanel.

[n.nilsson47]

Hi!

Since I've created my account, I've always got an error message when trying to get the Bandwidth usage of the account's website.

I've seen that somebody else also got this problems as shown in the following links:
http://x10hosting.com/forums/free-hosting/155384-bandwidth-error.html?langid=2
http://x10hosting.com/forums/free-h...eout-occurred-while-processing-directive.html

But I couldn't get a solution from there.

What follows is the error message given when trying to get the account's bandwidth usage.
Best Regards!
Nils.

[a fatal error or timeout occurred while processing this directive]

exit level [panic]
Cpanel::Logger::logger('Cpanel::Logger=HASH(0x1746730)', 'HASH(0x185ae40)') called at /usr/local/cpanel/Cpanel/Logger.pm line 330
Cpanel::Logger:anic('Cpanel::Logger=HASH(0x1746730)', 'Supplied directory \'/var/cpanel/bandwidth\' is not a valid dire...') called at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 71
Cpanel::Bandwidth::RRD::new('Cpanel::Bandwidth::RRD', 'HASH(0x101918e0)') called at /usr/local/cpanel/Cpanel/Bandwidth.pm line 397
Cpanel::Bandwidth::Bandwidth_displaymainbwheader('') called at (eval 84) line 1
eval 'Cpanel::Bandwidth::Bandwidth_displaymainbwheader(@{$argref});' called at cpanel line 1136
main::real_exectag('<cpanel Bandwidth="displaymainbwheader()">') called at cpanel line 3876
main::dotag_finished_headers(0) called at cpanel line 3704
main::cpanel_parseblock('<cpanel setvar="headerimg=../images/topwebftpstats.gif">^J<cpanel...') called at cpanel line 3612
main::cpanel_parse('GLOB(0xfc7f8f0)') called at cpanel line 5121
main::run_standard_mode() called at cpanel line 424

 

[n.nilsson47]

Hi again!

I guess that by reading the error output, this line gives some hints:

'Supplied directory \'/var/cpanel/bandwidth\' is not a valid dire...'

either '/var/cpanel/bandwidth' doesn't exists or it does but, maybe I don't have access to it?