Filezilla unable to connect to website "EAI_NONAME"

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snrprjx1

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When I try and connect to my website using an ftp account I set up through filezilla I just keep getting:

"Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known"."

I don't know what the problem is and all I know to do is to use an IP but with the shared free hosting I don't have one (which I am perfectly fine with and plan to upgrade later). Is anybody else having this problem or has anybody found a way to fix it? Thanks in advance.

-----Edit-----

If anybody else is having these problems check your server hostname they provided you with and remove the "ftp." from the front of it.
 
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