forum account stuck in unconfirmed usergroup?

[relay162]

Hello. I changed my email address for forum account but never received confirmation email. So I think my forum account is stuck in the unconfirmed usergroup, as I never receive mail from the forum and can't signup for Prime Membership. I see similar problem here:
http://x10hosting.com/forums/free-hosting/165752-free-hosting-prime-membership.html

Please help. Thanks.

 

[relay162]

Any help would be much appreciated. I would like to sign up for Prime Membership.

 

[relay162]

I think I need help from a forum admin?

 

[Skizzerz]

Hello,

Sorry about the delay. Is there an option to re-send the confirmation email? If not, did you initiate the email change from your hosting account panel at https://x10hosting.com/control ?

 

[relay162]

Thanks Ryan. I tried re-sending the confirmation email and also changing to email addresses at different domains (hotmail, gmail hosted domain, and domain with other provider) all from the account panel but nothing seems to work. In this post, http://x10hosting.com/forums/free-hosting/165752-free-hosting-prime-membership.html, the user had to be manually confirmed. I think because of this I am not receiving any email from the forum and also cannot sign up for Prime Membership.

 

[relay162]

I think I'm still stuck in the unconfirmed usergroup. I tried Ryan's suggestions but nothing is working. Any help would be much appreciated.

 

[relay162]

Need some help with this problem please as I would like to sign up for Prime Membership.

 

[relay162]

Still unable to sign up for Prime Membership. I think I have the same problem as described here: http://x10hosting.com/forums/free-hosting/165752-free-hosting-prime-membership.html.

 

[relay162]

Still have this problem.

 

[ChatIndia]

Hello relay,

the system shows that ******@hotmail.ca email is associated with your forum account and the email is in confirmed state.

 

[relay162]

Thanks for your reply. But I am still unable to sign up for Prime Membership. When I go to this page, http://x10hosting.com/forums/payments.php, I see the message:

vBulletin Message
x10Hosting Community does not have any paid subscriptions available to which you can subscribe.

 

[xav0989]

I'll contact you by PM to deal with this.